FAQ
FREQUENLY ASKED QUESTIONS
Do You Do Onsite or Offsite Hopper Catering?
We no longer make hoppers. We’re focussed on short eats and desserts and would love to discuss your next event.
What Are Your Catering Options?
We can provide Sri Lankan short eats, finger foods, lamprais and dessert catering - just ask us for our special catering menu.
You can pick up your order, or we can deliver it and we can even set it up for you at your event. Check our Instagram out to see some of our set ups @thehopperpansydney and contact us to discuss pricing.
We currently do not offer onsite hopper catering while we focus on the aspects of our catering.
Do You Have A Shop or Restaurant?
We do not have a shop - we work out of our home kitchen which is council registered and we also hold a Food Safety Supervisor Certificate.
What Is the Address for The Hopper Pan?
We are located in West Pennant Hills. The exact address is provided on your invoice once you have ordered.
How Do I Order?
Please order by filling in the form at the end of the menu page, or from the Contact Us page.
How Do I Pay?
When you have submitted your form with your order, we will email you an invoice which has pick up or delivery details and a secure online payment portal (credit card). We ask that you please pay online to reduce cash handling as part of our covid procedures. Let us know if you’d prefer to bank transfer instead.
I Haven't Received An Invoice?
Our emails often go the spam or promotions folder. Please check there after 24 hours and let us know if you still can't find it.
How Early Do I Need To Order?
To ensure we can fulfil your order, we ask that you please provide at least 24 hours notice for all items except Patties and Pancake Rolls which don't require preorder. All orders are subject to availability.
Can I Order Lamprais?
There is a minimum order of 30 packets.
Do You Deliver To My Area?
We deliver to the Hills District, North Shore, Northern Sydney, Parramatta Area, Sydney CBD and the Inner West. Please see our Delivery page for fees.